Our Customer Reviews

"ResByWeb Property Manager System (PMS) has been Jamaka's trusted partner since 2003. Thanks to their innovative and user-friendly software, we have been able to achieve remarkable results in our Resort operations. Our guests are delighted with our service, our staff are motivated and efficient, and our financial performance is excellent. We highly recommend ResByWeb PMS to anyone looking for a reliable, effective and complete solution for their hospitality business."
ResByWeb is a software solution that specializes in ecotourism reservation management. It was implemented by CapeNature, a conservation authority in Western Cape, South Africa, to handle their tourism operations across 32 Nature Reserves. From 2000 to 2015, ResByWeb won five competitive tenders and helped CapeNature establish a successful ecotourism organization. ResByWeb enabled CapeNature to manage all the guest-related and financial aspects of their business, as well as to set up an efficient Call Center. ResByWeb is the only ecotourism reservation software that successfully matched their exact needs.
ResByWeb played a key role in the administration of 17 Nature Reserves owned by ECPTA, Eastern Cape, from 2006 to 2012. ResByWeb helped to enhance the reputation of these reserves as reliable tourism destinations, with a polite call center and an effective guest money management system. ResByWeb also generated crucial reports that showed the progress and difficulties of this period for the agency.
ResByWeb demonstrated its excellence and competitiveness in the field of eco-tourism by being one of the two finalists for the SANParks GNP-041-19 tender. This tender was issued by SANParks, one of the world's leading eco-tourism organizations, which operates 18,000 accommodation units across South Africa. Out of 28 companies that applied for this tender, only ResByWeb and another company met the technical and business requirements, passed the proof-of-concept presentation, and completed the site visit. This proves that ResByWeb is not only a reliable and versatile tourism business manager, but also a strong candidate for large-scale projects that require innovative and sustainable solutions.
SANParks Bid Committee Site Visit
SANParks Customer Site Visit